A: Yes! You may not know everything that a plumber knows. Plumbers are highly skilled and versatile craftsmen. They can install and repair pipes and plumbing fixtures, diagnose clogged-drain problems and solve all problems related to water systems in your building. Do-it-yourself solutions are great when they work, but your insurance policy may not cover flood losses if you make a mistake.

The thing that sets our plumbers apart from the competition is our dedication to continued training and education in the latest plumbing techniques and tools. This enables us to do better work for our customers. Our plumbers receive technical training, but we are also the undisputed leaders in customer-service training. This means you are guaranteed a courteous, professional and friendly plumber at your door, every time! Call Imperial Plumbing Inc. and you’ll discover that service is our first priority.

A: Many homeowners are capable of handling these kinds of jobs by themselves. Some of the bigger home centers even show you how. However, our experience has shown that some projects are better left to the professionals. Yes, we’ve gotten more than a few calls from distressed customers who are stuck in the middle of a project. Imperial Plumbing Inc. provides custom builder-quality installation and upgrades for sinks, toilets, laundry tubs, laundry hookups, bathtubs, whirlpool tubs, showers, all kinds of faucets, garbage disposals and more.

A: Instant hot water is a system that circulates hot water in your home. It is designed so that when you open a faucet, warm water is there immediately. There is no need to run water down the drain waiting for hot water to arrive. Did you know that hot water re-circulation systems save water, energy and money? On average, a family of four wastes up to 17,000 gallons of water per year just waiting for hot water to arrive. A hot water re-circulation system eliminates waste and provides the convenience of instant hot water. But you don’t need a newly built home to benefit from the advantages of one of these systems. There are under-the-sink retrofit systems designed for use in existing homes, and Imperial Plumbing Inc. can adapt a system to suit your existing plumbing.

A: You may be able to insert an Allen wrench into the bottom of the disposer and crank it to help dislodge the material causing the jam. If this doesn’t work, don’t use the disposal! You could cause serious damage to the disposal motor or even your home’s electrical system. Imperial Plumbing Inc. can usually fix a jammed garbage disposal. If we can’t, then the unit will probably need to be replaced. Our expert technicians can give you the best advice and make quick work of it to get you grinding again!

A: A broken sewer line out in the yard may mean an excessively high water bill, puddles in your yard or the sound of running water when no faucets or appliances are using water. Using our video camera drain-inspection technology, we can see inside your pipes. This means we can pinpoint the problem without destructive trial-and-error methods that wreck your pipes and lawn. In many cases, we can fix the problem right away and save you money.

A: No. We would recommend that you call a qualified, trained and certified plumber. Why? The water pipes inside and outside your home can be very delicate. Some styles of older pipes have significantly shorter life spans. In an older home, pipes wear thin from the inside out, making them appear sound when in fact they are very brittle. An unqualified and unskilled rooter company could cause extensive damage to your pipes and your home. The highly trained and certified technicians from Imperial Plumbing Inc. will take the time to properly diagnose the problem and use the right tools and techniques to solve the issue. With our video technology, we can even show you the problem before the repair even begins. If a pipe breaks or another unforeseen problem arises after we begin work, our expert plumbers can take immediate corrective action. Can the other guys do the same? We’re not sure … and we don’t recommend that you take a chance.

A: There are several things that could cause low water pressure, including a partially closed or malfunctioning shutoff valve, a crimped water line, or deposits that gather in older galvanized pipes. If your neighbors have strong water pressure, the problem is most likely somewhere between the water meter and your home. A qualified plumbing technician from Imperial Plumbing Inc. will be able to identify the problem and explain your options.